Refund policy

30-DAY MONEY-BACK GUARANTEE

We stand behind our products. If you're not completely satisfied, return any unworn, unwashed item within 30 days for a full refund.

HOW REFUNDS WORK
- Email contact@hro.nyc with order number
- We provide prepaid return shipping label
- Refund processed within 5-7 business days of receiving return
- Refunds issued to original payment method

EXCLUSIONS
- Items must be unworn and unwashed
- Original tags must be attached
- Sale items are final sale (if applicable)

Questions? Email contact@hro.nyc